Returns & Exchanges

At Sucrerie, we want you to glow with confidence. If you are not completely satisfied with your purchase, you may return or exchange eligible beauty products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your customer portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.