Frequently Asked Questions
Everything you need to know about your Sucrerie beauty favorites.
Are Sucrerie products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Sucrerie products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.